What are adaptogens?
Adaptogens are plants and mushrooms that help your body respond to stress, anxiety and fatigue. Adaptogens help bring your body back to a steady state by managing both physical and mental stressors. We use organic, grass-fed bone broth as the primary delivery method for our adaptogen blend because of the gut healing properties that enable maximum bio-availability.
What is bone broth?
Bone broth, in our case, is organic grass-fed beef bones that have been boiled into a collagen-packed, nutrient-dense drinkable broth. For years, bone broth has been a staple for wellness enthusiasts everywhere for its gut healing and anti-inflammatory properties. Bone broth is also known to be anti-aging, good for digestion, support immune function and joint health, promote good sleep and regulate hunger and food cravings. We have fortified our bone broth with Turmeric and Ginger for additional health benefits.
Where's my order?
Orders with free standard shipping should arrive within 5-7 business after ordering. As we are a new company, expedited shipping is not yet available but will be soon! If you provided an email address or phone number, you will receive a shipping notification once your order ships with your tracking number included.
I received a notice that my package has arrived but it's not here yet, what should I do?
Our carriers ask that we wait 48 hours after delivery (excluding Sundays and holidays!) to file a claim. Sometimes orders will show up as delivered even though they're still in transit. Check your tracking notification to see if the carrier gave a location where the package was left, and be sure to look there. After 48 hours, if you're still not seeing your package, let us know at firstname.lastname@example.org and we will take care of you!
My order was damaged. What should I do?
We are so sorry your order was damaged in transit! Just contact us right away at email@example.com with your order number and we'll take care of the rest!
What happens if I don't like a product?
We get it! Our products aren't for everyone and taste preferences are highly subjective, which is why we offer a 100% Happiness Guarantee. So, if you're not blown away with the quality, taste and convenience of any of our products, please shoot us an email at firstname.lastname@example.org within 30 days of your online purchase to request a refund (including shipping, if applicable).
What's the difference between liquid and instant broth?
Nutritionally, liquid and instant bone broths are very similar. The biggest difference is slightly higher gelatin content in liquid broths, although we have maximized this using the best quality ingredients available. Our dedication to the best ingredients and sourcing means you can enjoy all the benefits of a fresh broth on the go. All you need is a little hot water.
Why the sodium?
We make great-tasting, and nourishing foods using simple, high-quality ingredients. As such, sodium is an essential nutrient for the human body. When formulating our products, we always start low on salt and work our way to what we believe is the best taste. While we respect your individual dietary needs and preferences, we do not agree with the antiquated thinking and stigma around sodium and salt. We believe in a balanced diet consisting of mostly whole foods, seasonal vegetables, nuts & seeds, and little fruit. We believe that cooking with salt provides significantly more benefit than harm, and we will continue to create products according to a flavor-forward, health-first philosophy. We chose to use Pink-Himalayan Sea Salt for its healing properties.